Allow donors to edit their payment method for memberships auto-renewal / Permettre aux membres de modifier eux-mêmes leur carte de crédit pour le renouvellement automatique d'adhésions
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Maryse from Zeffy
The option exists in the donor dashboard for monthly recurring donations, but members with auto-renewal can't edit their credit card number. / L'option existe dans le tableau de bord donateur pour les dons mensuels récurrents, mais les membres ayant acheté une adhésion avec renouvellement automatique ne peuvent pas modifier leur numéro de carte.
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P
Philip
I agree. I think this is connected to enhancing what users can do when they log in (see https://simplyk.canny.io/feature-requests/p/allow-contacts-to-create-login-and-update-information, also https://simplyk.canny.io/feature-requests/p/ability-for-contacts-to-update-their-information-themselves-through-their-zeffy).
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Nicole
Yes! We've also had scenarios where we are asked to stop the renewal but cannot reapply a new card.
A basic link to include in the thank you email would work (and something admins can resend form the Contact's profile on request). We could also link this up to their existing member profiles on 3rd party sites to allow for ease of use.