Feature requests

Organizers want to create a ticket on their form without showing it to everyone. Today the only workaround is to build the ticket at the last minute, or to delete it and recreate it later. This is different from scheduling a ticket's sales window, which is now available. Scheduling controls when a ticket can be bought, and the ticket stays visible on the form with its status. This request is about ticket types that should not appear publicly at all. The situations that come up most often: Comp and free tickets. Organizations give free tickets to guests, sponsors or board members, and would rather the public not see that a $0 ticket exists. Volunteer tickets. The same need for volunteers, usually with the wish to keep them as their own ticket type in the guest list instead of adding each person by hand. Reserved tickets. Holding a few tickets for hosts, speakers or specific patrons who may not buy right away, including on an event that is otherwise sold out. Group or discounted rates for a specific audience. A reduced rate for a partner organization or a particular group, which should not be offered to everyone. Access-code tickets. Revealing a hidden ticket only to people who enter a code you gave them, rather than a discount code that applies to the whole order. What organizers describe wanting: A way to mark a ticket as hidden and to unhide it later, without deleting and recreating it. Optionally, a code that reveals a hidden ticket to the people who have it. Hidden tickets still showing normally in the guest list and in reports, so attendance stays easy to follow. If this matters to your organization, please upvote and tell us which of these cases is yours. It helps us scope the right first version.

I’d love to be able to accept Venmo, Paypal, Zelle or Amazon Pay as a payment option!

I would like to be able to adjust the donation % to Zeffy that donors see under the order summary. The smallest % after a certain donation amount is 17%. I want my donors to give back to Zeffy but 17% can be a jarring amount, and the % only goes up from there. I know donors can input their own donation to Zeffy, but I believe it would be more effective if users had the ability to adjust those % up or down as they see fit based on their visitor base.

I apologize if this is a duplicate of an existing request: Currently, when tickets are bought online, an email is sent containing a link to download the e-ticket. Once I purchased a ticket very close to the start of the event but the email did not arrive for over a half hour and by then the event had already started. Therefore, the link to download the tickets should also be provided online when the sale is completed so you do not have to wait for an email to get them.

A ticket holder can transfer their event tickets using recipient's name and email address, so event info/waiver can be emailed to the new ticket holder.

I would like to reach out to my donors by text message and enable them to donate from their phone

Today a contact can hold two email addresses: a primary one and a secondary one. That second slot came with the duplicate merge feature, and it already covers the most common case, a donor who used a personal address once and a work address the next time. Some organizations need more than that. This request is about going beyond two, to three, five or more addresses on a single contact. What we have heard so far: Contacts often have a personal address, a work address, and sometimes a third one, and they do not use them consistently. One organization told us about a contact with six different addresses. The shape people suggest is a simple "+" button to add another address, with a reasonable cap rather than something unlimited, somewhere around 5 or 10. The goal stays the same as the original request: one donor should be one record, so your reports are not skewed and your segmentation does not miss anyone. If your organization needs more than two addresses per contact, please upvote and tell us how many you realistically need, and whether phone numbers have the same problem for you. That is what will help us pick the right limit.

Is it possible for current members or donors to update their profile for all the info that is on the questionnaire they've filled out first and not just email and name ?

Allow nonprofits to create and save invoices in draft mode before sending them to donors. Organizations may know a donor’s pledged amount or commitment ahead of time, but need to confirm the final amount after an activity or campaign has concluded. Creating draft invoices in advance would let them prepare donor details and invoice information ahead of time, then update the final amount and send the invoices once it is confirmed. This would reduce manual work and make pledge-based fundraising easier to manage.

We'd like to offer rewards for people who are donating different amounts. ex. $50 donations get a callout on social media; $100 donation gest a social media callout + a free ticket to opening night; etc. Is this possible?