Customize the reply-to for emails sent through Zeffy/Customize the reply-to email address for emails sent from Zeffy
Rowan from Zeffy
Currently the reply-to is set automatically to the account admin for transactional emails. I'd like to be able to customize it, because we have multiple email addresses.
--
For the moment, the response address for transactional emails still corresponds to the admin email. I would like to be able to change this setting.
Log In
J
Julia
My organization is in support of making this change for transactional emails such as ticket confirmation emails. Please offer the option to change the reply-to email address in these confirmation emails as well! It makes it hard to track event communication as we have various account users. People often reply to ticket purchase confirmation emails, and these don't go to the event creator if they are not also the admin, which is very inconvenient.
Z
Zeffy Support Team
Hi everyone! I wanted to clarify that you can now customize the reply-to email address for newsletters and bulk emails sent from Zeffy, as part of the sending options when setting up a bulk email.
That said, we're leaving this request open for transactional emails, since emails sent automatically such as thank you (confirmation) emails have the admin's email setup as the default reply-to email.
--
Good morning everyone! I wanted to point out that you can now customize the reply-to address for newsletters and bulk emails from Zeffy, directly in the sending options when setting up an email.
That said, we leave this request open for transactional emails, since emails sent automatically, such as thank you (confirmation) emails, use the administrator address as the response address by default.
J
Juan
PLEASE add this feature ASAP, it is a huge privacy concern when I send an e-mail and the recipients have my personal adress
T
Theresa
Please add this feature for Thank You emails, etc. Thanks.
J
Joshua
YES! We have a group email address that I would love to add.
D
Delphi Dash
Highly support adding this feature!!!!
M
Mary
I'm one of a handful of volunteers who responds to emails and it would be very helpful if the reply email address is our organization and not the individual who responded to the email. Thank you.
V
Vicki
We also need to customize the reply to email for various emails, this would be very helpful
G
Genelle
I also need this feature, please.
a
admin
I fully support this functionality for the many reasons already stated. I am new to Zeffy and setting up our organizational communications and find it surprising that we don't have this option. It will be a super improvement!
Load More
→