Customize the reply-to for emails sent through Zeffy / Personnaliser l'adresse courriel de réponse pour les courriels envoyés depuis Zeffy | Voters

Customize the reply-to for emails sent through Zeffy/Customize the reply-to email address for emails sent from Zeffy

Rowan from Zeffy

Currently the reply-to is set automatically to the account admin for transactional emails. I'd like to be able to customize it, because we have multiple email addresses. 
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For the moment, the response address for transactional emails still corresponds to the admin email. I would like to be able to change this setting.

November 28, 2024

Zeffy Support Team

Hi everyone! I wanted to clarify that you can now customize the reply-to email address for newsletters and bulk emails sent from Zeffy, as part of the sending options when setting up a bulk email. 
That said, we're leaving this request open for transactional emails, since emails sent automatically such as thank you (confirmation) emails have the admin's email setup as the default reply-to email. 
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Good morning everyone! I wanted to point out that you can now customize the reply-to address for newsletters and bulk emails from Zeffy, directly in the sending options when setting up an email.
That said, we leave this request open for transactional emails, since emails sent automatically, such as thank you (confirmation) emails, use the administrator address as the response address by default.

Juan

PLEASE add this feature ASAP, it is a huge privacy concern when I send an e-mail and the recipients have my personal adress

Theresa

Please add this feature for Thank You emails, etc. Thanks.

Joshua

YES! We have a group email address that I would love to add.

Delphi Dash

Highly support adding this feature!!!!

Mary

I'm one of a handful of volunteers who responds to emails and it would be very helpful if the reply email address is our organization and not the individual who responded to the email. Thank you.

Vicki

We also need to customize the reply to email for various emails, this would be very helpful

Genelle

I also need this feature, please.

admin

I fully support this functionality for the many reasons already stated. I am new to Zeffy and setting up our organizational communications and find it surprising that we don't have this option. It will be a super improvement!

Ian

We would also like this feature. I am the tech person for our organization and set up all our donations and events through Zeffy, but I am not the person who handles any questions about the events from donors. Since I set up the forms and the email reminders my email is used but donors should not have access to my email address. Now I have to login through another person's email so that the reminders have their email. This negates the advantage of having a personal login to our account and poses more of a security risk since we now have to share passwords.

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