Default number of tickets to minimum allowed not zero/Default number of tickets to minimum allowed not zero
C
Christopher
We need to be able to enforce the minimum purchase selection. For example, if the mimum purchase quantity is 1, this minimum should be enforced. The default number of tickets should be the minimum.
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E
Eddy
The 'Add tickets' button is counterintuitive. 'Add tickets', plural, suggests adding additional tickets beyond the one they assume they're buying, since this is the 'buy tickets' form.
Instead of an 'Add tickets' button which brings up the field, just show the current number of tickets directly on the form and default it to the minimum number. This has already tripped up some of our donors. Oh, and the 'thank you' letter says that your ticket has been issued, even if it hasn't because of this problem.
To fix it, your support AI chatbot suggested turning off the additional donation option which would presumably force the display of tickets(?) on the form, but making people go through the process twice to give us an additional donation would kill our additional donations. This fix shouldn't be that hard.
M
MEBA
I agree - we need the ability to force the minimum required purchase. We host an event that allows individuals or families to attend and they are required to purchase at least 1 set of textbooks. Families may purchase more if they want a set for each attendee rather than sharing the textbooks. As the system works now, anyone could signup and not purchase the required books.
Z
Zeffy Support Team
Merged in a post:
The “Minimum quantity per purchase” field seems to be malfunctioning
Z
Zakaria
I have two types of tickets, Children and Adults. I entered 1 in the “Minimum Quantity per Purchase” field on the Adult ticket to require customers to buy at least one Adult ticket because children must be accompanied by at least one adult. But my customers were able to buy Children's tickets, which caused me problems during my event.
Z
Zeffy Support Team
Hi Zakaria, thanks for sharing your feedback! At the moment, it’s not possible to require buyers to purchase a specific ticket type as part of their order.
The “Minimum quantity per purchase” setting can help enforce a rule within a ticket tier (for example, requiring at least 2 tickets if that tier is selected), but it doesn’t make that ticket mandatory in the overall order.
I’ll keep this feature request open so our team can continue tracking interest!
J
Janet
I would like "Shipping" to be included in the total of sales. For the time being, I have created "Shipping" as an item, but a customer can by-pass this and not select it as an item. Therefore, I'd like to have the option of turning on "required" items if you can't add a shipping element - that a customer MUST select the item (marked "Shipping) in order to make their purchase.
C
Catherine
I agree
Ella Roy
Merged in a post:
Minimum purchase quantity Option
P
Prasanna
Minimum purchase quantity is mentioned as 1, Before the form is continued to payment, there should be a validation to check if at least 1 quantity is selected. If not should not proceed to payment
M
Maryse from Zeffy
Merged in a post:
Other sales + Default should be quantity minimum set by organization, not 0
O
Ontario Alliance
For "OTHER" type of sales, the quantity box defaults to 0.
If the minimum has been set by the user, that should be the default value in the quantity box.
"LESS' clicks = "MORE" happy end users.
O
Ontario Alliance
Please set a minimum # of tickets as 1 and not 0.
M
Mary Beth
I completely agree. One of our donors just inadvertently bought 0 tickets because but added a donation, thinking they had bought a ticket as well (as they added the amount that would get them a free ticket). This is confusing for users and required me to manually adjust down the number available to account for this "phantom ticket."
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