draft emails delete when trying to update contact list
in progress
R
Rachel
when you draft an email and try to update the contact list to include the most recent form completions, it deletes the drafted email
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T
Tamara
I'm also having big issues with drafts. When I saved a draft, there is absolutely no way for me to view the draft. The only option is to delete or duplicate or edit. Expected behavior: click edit to see the draft I already created. Current behavior: click edit and see the default text for a brand new email.
Also there's no way to send a draft email once it's been saved as a draft. Again, if I click edit, it removes my original content. So I'd have to recreate from scratch to see if there is an option to 'send' at the end of the workflow.
Basically, you don't actually have drafts right now, because I can't see them, I can't send them, I can't schedule them.
T
Tanya
I cannot seem to find any of my saved drafts is this the same problem I also tried saving it as a template and it still disappears
Rowan from Zeffy
in progress
M
Maryse from Zeffy
Hi Rachel! Thank you for your request! I will keep this one open but in the meantime, I would recommend saving your draft as a template to avoid this situation. Here's how you can save templates : https://support.zeffy.com/how-to-use-zeffy-email-templates