Empty price field for tickets/items/membership (PWYC option)/Empty price field for tickets/items/memberships (“Pay what you want” option)
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Rowan from Zeffy
Pay what you can ticket option so buyers can enter the amount they'd like, while reserving their ticket./Be able to create a ticket type that does not have a fixed price, and that allows the buyer to manually enter the price they'd like to pay.
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Michel (Product @Zeffy)
Dear Zeffy users,
Thank you so much for sharing your specific needs and use cases with us around this PWYC feature. That feedback helped us understand why this mattered so much to your community and designed a great solution for it.
Pay what you can tickets are now live on Zeffy. You can start using them on your event forms today.
This pricing model lets your supporters choose how much they want to pay while you can still set suggested amounts or minimums. It's all about giving your community flexibility while you keep fundraising simple.
Learn how to set it up with this link: https://support.zeffy.com/can-i-create-pay-what-you-can-tickets
We hope this helps make your event, membership, online shops, etc. more accessible and brings more people into your community.
If it's not working exactly how you need it to, just hit reply—we'd love to hear from you.
Happy Fundraising,
Michel, in behalf of the Zeffy team
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Melissa
Michel (Product @Zeffy) When I add this option, with a minimum amount and hit save, the pay as you can option doesn’t stay put and it defaults to a “free” ticket and doesn’t show an empty price box.
Michel (Product @Zeffy)
Melissa thanks for your answer! I will reach out to you by email to solve this issue.
Michel (Product @Zeffy)
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Julie
One more vote for this one - I think a lot of nonprofits are serving populations that have really limited resources and we need a way to make membership accessible to everyone. It's membership renewal season - we may go with paypal again this year, but sure would be nice to have this option sooner rather than later!
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Judith
We would request that this option be added URGENTLY! It cannot be that difficult as you already have a Donation option. Perhaps that could be changed to a "Custom Contribution" option? Even better if we could change the Text where the word Additional Donation is. We are currently using Greater Giving for our new members to pay Membership Dues to join and for our current members to pay the Membership Dues to Renew. Renewals are pro-rated and the renewing member needs to enter the pro-rated amount on their invoice. We would like to transition these payments to Zeffy because it is strange for our members to have two payment portals, especially one with a convenience fee which we charge to partially offset the fee that Greater Giving is charging our organization. We hope that this option will be given priority as our renewals start in December for the 2026 Calendar Year. Here is the link to our current form which may be helpful to you: https://faccphl.ejoinme.org/MyPages/FACCMembershipPage/tabid/12925/Default.aspx
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Maryse from Zeffy
Merged in a post:
Custom Form Blank Payment
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Jarrod
I would like a form that doesn't require a specific amount to be designated. We offer a consulting service to churches in which each church pays a different amount based on need. Right now I am using a donation form with the appropriate tax options selected to accept payments. However, the language on the form is then confusing for the client.
The current custom Form requires a specific payment amount. We need a form that can accept any amount.
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Maryse from Zeffy
Merged in a post:
Ticket Option
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Portia
Allow people an "Other" option on tickets to pay a different price.
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Judith
We offer 12-month memberships so that companies and individuals can join at any time during the year. When it is time to renew for the first time, we invoice for a prorated amount to align the membership with the next calendar year. We ask them to input the amount listed on their invoice, but there is no way to do that in Zeffy. We cannot give every new member who joins in October, November, and December up to 3 free months for free. I have a new member joining today. I would like him to pay the membership for 14 months from November 1, 2025 to December 31, 2026, but I cannot figure out how to do that.
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Maryse from Zeffy
Merged in a post:
Sale amount
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Caroline
I would like to be able to have users type a custom sale price instead of only clicking plus for quantity. So essentially I want it like the custom donation option but for a sale instead.
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Maryse from Zeffy
Merged in a post:
Add ability to give donors or other payers (members) a short instruction.
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Colette
Since members can not currently pay a variable amount toward their dues they have to put that amount in the “additional donation” field. I’d like to be able to instruct them to do so.
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Maryse from Zeffy
Merged in a post:
Name your own price option for Online Store Items
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Jessica
It would be nice to have a feature to "name your own price" or "make offer" for specific items for sale. Since we have items where we offer "Name your own price" and I don't want people to see the word "donation" in this case. We have suggested prices for a lot of items like a garage sale I don't want to have to enter a discount for each negotiated price.
Or just allowing for an optional "additional amount" field that is for goods and services and the title of that additional amount box can be changed and a description can be added.
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