Hide tickets & schedule ticket availability
complete
M
Marlene J
On a ticketing for, I would like to be able to hide and/or schedule when some ticket options will be visible on the form.
Instead of having to manually create them when I want them to appear on the form.
Log In
Michel (Product @Zeffy)
Great news, the scheduling part of this request is now live! 🎉
Every ticket can have its own sales window, so you choose when it goes on sale and when it stops selling, with a date and a time. You can also have one ticket open automatically when another one closes, which means your regular price takes over the moment early bird ends.
Buyers now see a clear status on each ticket, like "Available starting on May 16" or "Sales ended", instead of tickets quietly disappearing.
Here is how to set it up: https://support.zeffy.com/schedule-ticket-availability-or-add-a-waitlist-to-an-event-l8rp6
One thing this version does not do: tickets are never hidden from the form, they stay visible with their status. Many of you asked for genuinely hidden tickets, for comps, volunteers, reserved seats, or tickets revealed by a code. That is a different need, so we opened a dedicated request for it here: https://simplyk.canny.io/feature-requests/p/hide-tickets-from-the-public-comp-volunteer-and-invite-only-tickets
If hiding tickets is what you need, please vote there and tell us your use case. It really helps us scope the right first version.
U
UCA
Michel (Product @Zeffy) Yes, this has now been put in place and we thank you. But it looks kind of messy to have hidden tickets that show they are "hidden" and unavailable until the date you entered. It would be more aesthetically pleasing if those hidden tickets stay hidden until their scheduled availability date. Not always do we want our clients or patrons to know when the next set of tickets, raffles or whatever we have hidden drop. It would be nice once scheduled that is just stays hidden off the event page until we scheduled it. If IT can make that adjustment, I believe it would make a world of difference.
Michel (Product @Zeffy)
UCA thanks for the detailed feedback, it helps us understand why it would be useful for you. I also see that the newly created feature request (https://simplyk.canny.io/feature-requests/p/hide-tickets-from-the-public-comp-volunteer-and-invite-only-tickets) has a lot of comment already so I'll discuss it with the team!
Michel (Product @Zeffy)
updated the status to
complete
N
Nā
Agreed, would like to hide tickets until ready to use or schedule ticket to start when early bird ticket ends.
P
Pam
I would like the option to have comp tickets or discounted tickets available to certain individuals (without using a discount code) that is also hidden from the public.
K
Korora
Yes- we would love the option to put bundles of tickets "oh hold" for volunteers or other patrons, and also have a comp ticket option that could be hidden from public view!
K
Keith
I agree with this! I have sold out event, but there is one person I want to still give the ability to ‘buy’ a ticket using the standard processes, but I only want them to see it by possibly giving them a code that allows the hidden ticket to appear.
D
Dean
On a ticketed event, we have early bird sales, and then the price increases the day of the event or at the door. I would like to be able to hide and/or schedule when some ticket options will be visible on the same form (and not have to create a whole separate event). The only way to currently archive or make not visible is by deleting the ticket type. I would like to be able to have the ability to hide or set a date for visibility and activity instead of delete.
Photo Viewer
View photos in a modal
C
Chris
+1 on this - we want to have different ticket prices for "General Admission" vs a "Door price" and there's currently no way to hide the "door price" option, which is confusing
U
UCA
We are here for this idea. I am not sure if it was mentioned, but to have the ability to create the tickets/items and have scheduled display and removal options to go along with them. Also the same concept with discount codes. They should have the option of a window of use if we'd like to add.
K
Karen
How to hide how many tickets left?
Load More
→