Memberships - Identify Active memberships to prevent duplicates / Identifier les membres déja actifs pour éviter les doublons
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Sheila Griffin
When a user accesses a membership form, I would like there to be a feature where Zeffy identifies if that user already has an active membership running and where the user is notified of this on the form (i.e. Zeffy notifies them that they already have a membership expiring on X date).
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A
Anna
We have noticed this as an issue too after passing our second year of using this platform for memberships. Several of our members contacted us about getting an email saying their membership is expiring in one month when that already renewed. Those people somehow created an additional membership when they renewed with a one time payment, or if they switched from one time payment to Auto-renewal.
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Philip
I second the comment above. I think this is connected to enhancing what users can do when they log in (see https://simplyk.canny.io/feature-requests/p/allow-contacts-to-create-login-and-update-information, also https://simplyk.canny.io/feature-requests/p/ability-for-contacts-to-update-their-information-themselves-through-their-zeffy).
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Tosheena
Our bylaws require that memberships collect each member's name, email, and address. Currently, the system allows one person to purchase numerous memberships under their account, but all of the memberships are linked to that account. It would be great if the system could prompt them that they already have a membership and not allow multiple of the same types of memberships on the one account
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Jonathan
This is needed.
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Tanya
Merged in a post:
Membership feature improvement: prevent duplicate memberships
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Rob
Feature improvement to add an option to prevent duplicate memberships by email used at signup. I have cases where people signup twice for a nonprofit membership while they are unexpired. It's burdensome to review the membership orders every month to make sure no-one paid twice for our annual nonprofit membership.
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Tanya
Merged in a post:
Detect current members to avoid double payments / Détecter les membres existants pour éviter des paiements en double
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Michèle Neider
I want to make sure the system doesn't let a current member buy a new membership if it's already being automatically renewed.
(For example, a member forgets the auto-renewal and buy another the year after).
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Susan
Yes please!
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Accès
I add to this that it would also be useful on forms where active members can get a discount
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HRCPOSA
This would be great!!
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Maryse from Zeffy
Merged in a post:
reconnaitre les membres pour éviter double abonnement
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Michel Antoine Castonguay
Serait-il possible de notifier dans le formulaire lorsque l'adresse courriel existe déjà dans la liste de membre ?
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