Ticketing - Create several thank you emails
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M
Maryse from Zeffy
Merged in a post:
Ticket or Membership Level-Specific Confirmations & Communications
L
Laurie
It would be great if we can create communications templates for different ticket types or membership levels, so that they receive specific information about the type of ticket or membership level they purchased.
A
Avinash
The email sent to the form owner needs to be different too, based on whether it is a ticket sale, donation or free registration
J
Joanne
Yes, please. I think it's very important to respond differently for different events in order to keep donors engaged.
W
Will
Ay update on this request. In the absent of a functioning waitlist option, we need the ability to have different thank you emails/confirmation emails by ticket type especially when using the waitlist workaround.
D
Danielle
Please add this feature!! I would love to move my entire e-commerce store to Zeffy so that ALL of our transactions can be in the same please. This is the missing piece. 🙏🏽
T
Tanya
Some tickets or items require different information to be sent to the donor/buyer after their purchase. For example, if I am selling a digital product in my online store, I want to add a different attachment to my confirmation email
M
Maryse from Zeffy
Merged in a post:
Custom Thank You emails depending on ticket or membership type/ Emails de confirmation personnalisés en fonction du type de billet ou d'adhésion
T
Tanya
I would like to be able to send out different thank you emails for members. E.g. if they are a new member vs. a returning member/ J'aimerais pouvoir envoyer des courriels de remerciement différents pour les membres. Par exemple, s'il s'agit d'un nouveau membre ou d'un ancien membre.
M
Maryse from Zeffy
Merged in a post:
Different Thank You Emails (monthly donors VS one-time donations)(different donation levels)(different ticket items)
H
Hannah
I would like to have an automatic email sent to a new monthly donor that I can personalize differently than the Thank you email to one-time donors.
When suggesting four different donation levels, each of which is being used for something different, it would also be great to have different thank you messages for each.
M
Maryse from Zeffy
Merged in a post:
Different emails based on ticketing
K
Kate
Depending on the type of ticket that is being purchased, often our customers need to receive different email information. For instance when we are collecting sponsorships, I'd like to send different emails depending on how high of the sponsorship. Right now we are providing the one generic email and let them know we will follow up with them and then we email them manually that information.
A
Andrea
Same! This feature would be so helpful - - differentiated messages dependent on an answer to a question in the form.
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